Refund policy

Thank you for supporting my work. Please review the following policy carefully before purchasing.

Original Artwork

All original paintings are final sale. Returns and refunds are not accepted. Please review all photos and descriptions prior to purchase and reach out with any questions.

Custom Portraits and Commissions

All commissioned artwork, including custom portraits, is non-refundable. Due to the personalized nature of these pieces, sales are final once payment is made. A deposit secures your project and covers time spent on design and preparation.

Live Wedding and Event Painting

A non-refundable deposit is required to reserve your event date. Because your date is reserved exclusively for you, all payments are non-refundable.

Damaged Items

If artwork arrives damaged, you must contact me within 48 hours of delivery with clear photos of the packaging and artwork. Claims made after 48 hours cannot be accepted.

By purchasing from Sallyluwhoocreations, you acknowledge and agree to this policy.